Privacy Policy for Heavy Duty Castor Manufacturer & Wholesale Customers

Last updated: June 6, 2026

1. Information We Collect

When you contact Heavy Duty Castor for wholesale quotes, manufacturer samples, or OEM enquiries, we collect your name, company name, email, phone, country, and the technical details you share about your application.

2. How We Use Your Information

We use your information solely to respond to caster wheel quotations, ship samples, process wholesale orders, and provide engineering support. We never sell your data to third parties.

3. Cookies & Analytics

heavydutycastor.com uses minimal analytics cookies to understand traffic patterns and improve our manufacturer website. You can disable cookies in your browser settings.

4. Data Retention

Customer enquiry data is retained for up to 5 years to support warranty claims and repeat OEM orders. After this period, records are securely deleted.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. Email our team via the contact page to exercise these rights.

6. Contact

Privacy questions? Reach out via our contact page and our team will respond within 2 business days.